Contact
Talk to the people who build it.
A walkthrough, a licence quote, a GST question or something that looks wrong — one email reaches the team that writes the software. You can also start on your own and ask later.
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Email support and sales Include your business name and the screen you were on.
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Existing customers Open the app at app.kvnbilling.com Use your owner, staff or CA login. One session per login is active at a time.
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Security questions Email with the subject “Security question” Responsible disclosure is welcome. Tell us what you found and how to reproduce it.
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WhatsApp Ask for the support number Screenshots are easier to understand than descriptions.
Faster answers: the FAQ covers setup, imports, GST exports, e-Invoice, e-Way Bill, backups and permissions.
Tell us what you need
Pick a subject and your mail app opens with the details filled in. Nothing is submitted to a third-party form.
What to include
- Business name and the screen or report
- The bill, party or item involved
- A screenshot if the screen shows an error
- The phone model if it happens only in the Android app
We answer in the order messages arrive. For anything that affects money or a GST deadline, say so in the subject.
Not ready to talk yet?
Create a business and try billing on your own. The questions get sharper once you have used it.